Real Life Silicone Dolls for Adults

FAQ 

 

Q: Will the doll skin stain?

A: The dollr skin although durable and resistant to rips, tears, and stain is not indestructible. You should be careful to keep your doll away from dark fabrics and tight clothing. If you like dark clothing you should be sure to wash it before putting it on your doll, and be sure to not dress her with the clothing. The right cloth for dolls is light colored, loose fitting fabrics.

 

Q: Will I have to pay any import duties or customs taxes on my sex doll?

A: Although unlikely, some shipments will require the customers to pay an import tax to their country’s customs office in order to have their package delivered. Import taxes are not included in our price and it should be paid by the buyer.

 

Q: Do Dolls come with a warranty?

A: Due to the nature of the product, we cannot accept returns. However, we stand behind our product and do whatever we can to satisfy our customers

 

Q: What is your return policy?

A: Although we’d like to fully satisfy all our customers, our firm policy is: ALL SALES ARE FINAL.

 

As this is a customized product created just for you, your order may not be cancelled for any reason, SALE IS FINAL. If you want to modify, edit or upgrade the order, you have to reach us within 12 hours from the date and time of purchase in order to request the changes and to see if the changes are possible, extra fees might be charged depending on your request.

Warranty & Damages

 

【1】Due to the nature of this product, it is not possible for us to provide an exchange or refund as there are multiple concerns such as hygiene. Please understand that this is the normal practice within the sex dolls industry.

 

【2】If your product or any part is damaged during the shipment process and the box has visible damages PLEASE DO NOT SIGN FOR THE PACKAGE and you should open a complaint with the shipment carrier as that probably happened during the shipment. After that, please report to us so we can also escalate it.Cardboard boxes and even Flight Case might get scratches or get broken during the shipment as most products are heavy. Please report to the shipping company if you see visible issues on the box.

 

【3】If the product has any issues, please send photos tousand we will assess the issue in order to provide a solution, it will depend on the nature of the incident. If the problem was caused by us or our manufacturers we will take care of it.

 

【4】We believe all our products are of high quality and our sex doll manufacturing partners have all been carefully screened to ensure that they can comply with the high standards we have came to expect. If you have any complaints or dissatisfaction please feel free to contact us so we can do our utmost to provide any suggestions or tips that may be able to resolve the issue. We appreciate any feedback as well as it can help us work with our manufacturers to avoid a repeat of these issues in the future.

 

【5】Your privacy is our main goal. All packages are delivered in discreet packaging (a completely Neutral carton); additionally, customer details are sealed within our privacy policy.

 

【6】There is no specific indication or labelling on the box that reveals the contents inside.